Companies you'll love to work for

Florida Funders
Florida Funders
Leverage our network to build your career.
Tell us about your professional DNA to get discovered by any company in our network with opportunities relevant to your career goals.

VIP Lead



Miami, FL, USA
Posted on Friday, May 17, 2024
About Betr
Founded in 2022 by Joey Levy and Jake Paul, Betr is a leading sports gaming and sports media company focused on enhancing the consumption of sports through entertainment.
Betr's gaming products are differentiated through a unique product experience with a simplified user interface that is catered to the casual sports fan, enabling Betr to capture more of the under-penetrated online gaming addressable market. Betr began with a beta version of its Online Sports Betting (OSB) product, which only offered microbetting markets such as the next play in a football game or the next pitch in a baseball game, before launching its real-money Daily Fantasy Sports (DFS) product, Betr Picks, in 24 states. Betr plans on launching its V1 Sportsbook product with full sportsbook capabilities ahead of the 2024 NFL season, as well as its iGaming vertical with the launch of Betr Casino by the end of 2024.
Betr's media division, Betr Media, is the fastest growing sports betting media brand in the United States that has grown to over 2.5 million followers, 2.4 billion impressions, and 127 million engagements across its social channels since publicly launching in August 2022. Betr Media is able to effectively reach and engage its audience at scale given its large social following coupled with its unique combination of in-house media talent and production, with an emphasis on original short-form video content.
Betr is backed by Fuel Venture Capital, Aliya Capital Partners, Roger Ehrenberg/IA Sports Ventures, Florida Funders, 8vc, Anti Fund, 305 Ventures, and many others.
About the role:
Betr is looking for a VIP Lead as we build out our VIP Player Program. As VIP Lead, you will be responsible for the strategy and execution to grow our VIP customer base. You will work closely cross functionally with the Retention Marketing, Customer Support, and Risk & Trading teams to ensure we are delivering exceptional service and exclusive offers to our top-tier clients. Your goal will be to enhance VIP player engagement, retention, and profitability.


  • Develop and execute strategies to manage and grow the VIP player base.
  • Provide exceptional, tailored customer service to meet the needs of VIP players.
  • Monitor VIP player behavior, preferences, and betting patterns to offer personalized promotions, betting advice, and customized service.
  • Organize and manage exclusive events and promotions for VIP players.
  • Coordinate with other departments to ensure a seamless and exceptional experience for VIP players.
  • Analyze performance metrics and compile reports on VIP activity and profitability.
  • Ensure compliance with all relevant regulations and company policies, including responsible gaming policies.


  • Bachelor’s degree in Business Administration, Marketing, or related field.
  • Proven experience in customer relationship management, ideally in the gaming space
  • Strong verbal, written, and interpersonal skills with the ability to communicate clearly and effectively with high-value clients.
  • Familiarity with CRM software and strong analytical skills.
  • Excellent organizational skills, the ability to be flexible, & prioritize responsibilities
  • Must be willing to work flexible hours, including evenings and weekends, to accommodate clients in various time zones.
At Betr, we're driven by a shared vision to reshape the sports & gaming industry. As a dynamic startup poised for remarkable growth, we're dedicated to crafting innovative experiences that cater to sports enthusiasts across the nation. We believe in pushing boundaries, embracing diversity, and fostering a collaborative culture that extends beyond the world of sports. Join us in shaping the future of sports entertainment!
Betr provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. We deeply understand the value of bringing together a team with different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply
Thank you for your interest in Betr. We look forward to reviewing your application.