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CRM Marketing Manager

Betr

Marketing & Communications

Miami, FL, USA

Posted on Apr 3, 2026

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About Betr

Founded in 2022 by Joey Levy and Jake Paul, Betr has built the world's first real money gaming super app. In September 2023, Betr launched Betr Picks, which has quickly become one of the leading fantasy sports pick 'em products in the U.S. The product is currently available in 34 states. In September 2025, Betr launched Betr Social Sportsbook and Betr Arcade. Since launch, Betr Social Sportsbook, which is live in 32 states, has been one of the fastest growing products in the industry. Betr Arcade has quickly emerged as a leading skill games platform and is live in 38 states. Betr Social Casino soft launched in February 2026 and is launching in 28 states. Betr plans on launching prediction markets in 2026. Betr has one million paying users and is one of the fastest growing companies in the industry.

Betr is also the most followed sports gaming company on social media in the world, featuring 24/7 original content created by Betr Media, the company's internal media division.

Betr is backed by Fuel Venture Capital, Aliya Capital Partners, IA Sports Ventures, FinSight Ventures, Florida Funders, Harmony Partners, 8vc, and other top-tier investors.

About the role:

The Betr team is looking for a CRM Marketing Manager to provide hands-on experience in Braze to drive customer engagement, retention, and lifecycle marketing initiatives. The ideal candidate has experience in Real Money Gaming / iGaming (e.g., sportsbook, casino, DFS, or social/sweepstakes platforms) and understands how to balance data, creativity, and technical execution.

While this role is Miami-preferred, we are open to candidates from all locations and are focused on finding the best overall fit for the position.

What You’ll Do:

Own and execute CRM strategy across email, push, in-app, and SMS channels

Build and manage lifecycle journeys (onboarding, activation, retention, reactivation, VIP)

Develop customer segmentation strategies based on behavior, lifecycle stage, and value

Partner with Product, Analytics, and Marketing teams to align on campaigns and promotions

Analyze campaign performance, A/B test, and continuously optimize for KPIs (retention, LTV, engagement)

Manage lifecycle journeys including onboarding, activation, retention, reactivation, and VIP flows

Support promotional campaigns (bonuses, offers, events) in a regulated gaming environment

Ensure compliance with regulatory and responsible gaming standards

Bonus Points:

Understanding of event tracking, instrumentation, and real-time triggers

Ability to translate marketing needs into technical requirements/user stories

About You:

2–5 years of CRM / lifecycle marketing experience

Hands-on experience with Braze (strongly preferred) or similar CRM platforms

Experience in iGaming / real money gaming (sportsbook, casino, DFS, or related)

Strong understanding of segmentation, personalization, and lifecycle marketing

Familiarity with player incentives, promotions, and bonus structures

Experience with experimentation and A/B testing

Data-driven mindset with comfort analyzing performance metrics

Ability to balance technical execution with marketing and brand considerations

Nice To Have:

Basic SQL or experience working with data teams

At Betr, we're driven by a shared vision to reshape the sports & gaming industry. As a dynamic startup poised for remarkable growth, we're dedicated to crafting innovative experiences that cater to sports enthusiasts across the nation. We believe in pushing boundaries, embracing diversity, and fostering a collaborative culture that extends beyond the world of sports. Join us in shaping the future of sports entertainment!

Betr provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. We deeply understand the value of bringing together a team with different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply

Thank you for your interest in Betr. We look forward to reviewing your application.

Apply now

See more open positions at Betr