Culture is everything at Marco. We believe in Curiosity & Voice, Active Innovation, Inclusivity & Community, Trust, Ownership and Positive Leadership. Do these values speak to you? Are you someone with initiative, excellent organization and communication skills, who enjoys taking on new projects, and can consistently execute at a high level in a start-up environment?

We are located in Miami, New York and Montevideo. If you are interested in entering a fast-growing startup, Marco is the perfect platform for you. You will work closely with our Head of People on all things Human Resources.

Responsibilities

Recruitment and Onboarding:

• Partner with hiring managers to coordinate and participate with job postings, recruitment, screening, interviews, and reference checks
• Oversee new employee onboarding to ensure a seamless transition

Employee Relations, Team Building and Events:

• Plan and execute team events, celebrations, and our annual offsite to foster a positive and engaging work culture
• Promote a positive work culture, helping to create a welcoming, inclusive, and supportive workplace
• Act as a point of contact for employee inquiries, grievances, and conflict resolution

Cross-functional Collaboration:

• Work closely with leadership and teams to improve operational workflows, develop office policies, and implement best practices
• Assist with special projects or company-wide initiatives, such as sustainability efforts or diversity programs

Data, Compliance and Policy Administration:

• Maintain accurate employee records in our HR systems
• Prepare reports on HR metrics such as turnover rates, ENPS, and training effectiveness
• Maintain and update employee handbooks, policies, and procedures

Benefits and Payroll Administration:

• Assist with benefits enrollment, administration, and communication
• Collaborate with payroll teams to ensure accurate processing and reporting

Performance Management, Training and Development:

• Support the performance review process, including tracking deadlines and training managers
• Assist in developing performance improvement plans when necessary
• Coordinate and facilitate compliance training sessions and professional development programs

Office Administration:

• Act as the point of contact for office-related inquiries, resolving issues promptly to foster a an optimal work environment
• Ensure a well-maintained, clean, and safe office, liaising with property management or service providers as needed
• Manage office equipment, including troubleshooting basic IT issues or coordinating with external IT support
• Monitor and optimize office related budgets and expenses
• Manage accounts and subscriptions for office software and tools
• Evaluate and recommend new tools to improve operational efficiency

What it takes to succeed

• High degree of professional ethics and integrity
• Sound judgement and ability to analyze situations and information
• Strong decision-making skills
• Excellent interpersonal skills and effective verbal and written communication skills
• Ability to set high personal goals and work independently
• Ability to work cross-functionally with various departments
• Ability to multitask, prioritize, and manage time efficiently
• Empathy is a must

Requirements

• Minimum 3 years of experience in Human Resources, preferably at a fast-growing startup
• Familiarity with HRIS and ATS systems
• English fluency is a must

Benefits

• Unlimited PTO
• Healthcare

Marco celebrates diversity and inclusion, and is an Equal Opportunity Employer. All qualified applicants will receive consideration or employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law.