About ShyftOff:

ShyftOff makes contact center ops insanely easy. It’s the only agentic workforce delivery platform that manages your human contact center agents for you.

About the Role

As a Business Development Representative (BDR), you’ll be on the frontlines of our growth engine — creating the first impression for prospective clients and fueling the pipeline for our sales team.

You’ll partner closely with Director of Partnerships and Marketing to identify high-potential companies, craft compelling outreach, and start conversations that lead to new opportunities. Your work will directly impact our ability to scale, and you’ll gain the foundational skills needed to grow into a future sales or business development leader.

This role is designed for a hungry, motivated professional early in their career who thrives in fast-moving environments, wants to learn from experienced sales leaders, and is excited about making an immediate impact.

This role is based onsite in Tampa, FL.

In this role, you will:

• Research accounts, identify key players, and generate interest through creative outreach.
• Source new sales opportunities through inbound lead follow-up, outbound cold calls, and personalized emails within your market.
• Understand customer needs and communicate product features/benefits clearly, consistently, and with integrity.
• Log all activity into the CRM system to actively track, analyze, and report against opportunities.
  
• Rank and prioritize prospects based on their potential value to the organization.
• Build and maintain your book of business through persistence and creativity.
• Route qualified opportunities to the appropriate sales executives with urgency for further development and closure.
• Assist with pre-event confirmations and post-event follow-up to keep prospects engaged.
• Follow up on Requests for Information (RFI) and confidently educate prospects on our value and ROI.
• Team with partners to build pipeline and contribute to new business expansion.
• Embody a culture of accountability, adaptability, helpfulness, and focus to support customers, partners, and teammates.

You might thrive in this role if you have:

• Completed Bachelor’s degree (or equivalent experience).
• 0–1 years of inside sales, customer service, or similar experience.
• Excellent verbal and written communication skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Strong sense of urgency, resilience, and a competitive edge.
• Experience working with Hubspot or another CRM.
  
• Track record of exceeding goals or quotas.
  
• Strong phone presence and comfort making 50+ cold calls a day.
  
• Proficiency with productivity and web presentation tools.
  
• Face-to-face or B2B sales experience.
  

Equal Opportunity Employer:

ShyftOff Corp values diversity and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.