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Account Management Director

Finexio

Finexio

Sales & Business Development
Atlanta, GA, USA
Posted on Tuesday, March 12, 2024

Finexio is the leader in AP Payments as a Service, the leading embedded payments approach for business-to-business payments. Finexio simplifies the way businesses process and receive B2B payments by integrating electronic payments and cash flow improvement solutions directly into customers’ accounts payable and procurement software.

Our vision is a world in which finance leaders only have to decide “what” to pay- Finexio’s software seamlessly handles the “how” and the “when”.

We are growing revenue over 100% per year and are a leading disruptor in the B2B Payments and Fintech industry. The company has raised over $65m in investment and is backed by investors JP Morgan, Discover, NBH Bank, Mendon Venture Partners, and Valley Bank. These investors believe in the mission and technology so much so they are also customers and partners.

Finexio is committed to delivering an exceptional experience to all our potential customers. As the Account Management Director, you’ll play a key role in Finexio’s growth and long-term success by driving the strategy and programs to support both business growth and customer experience. You will lead the customer experience across the organization while creating a persistent customer-first mindset. You will also oversee the customer lifecycle, ensuring positive a customer experience and effectively demonstrating the value proposition through the establishment and measurement of metrics for defining the relationship with customers and value to the business.

In this role, you will advise and consult with clients at the senior management/executive level providing industry insight, technology acumen, knowledge of business processes and support /expertise to clients. As part of serving internal and external clients, you should be comfortable with coordination across business units and maintaining client relationships.